Kenergy Corp. officials hope to have very few power outages with the vegetation management and numerous improvements and upgrades made to its distribution system over the course of the year.
"Our operations department works hard to keep our right-of-ways clear and continues to relocate lines out of fields and closer to the roads," said David Hamilton, vice president of member services. "We also continue to phase out our old copper lines by replacing them with new aluminum lines; however, ice and snow effects on power lines can be very unpredictable."
Kenergy customers needing to report an outage should call the 24-hour number at (800) 844-4832. Customers should use their new 10-digit account number, if requested. If your previous account number began with an 8 or 7, you must delete the first and last digits.
"We will keep you abreast of the situation to the best of our abilities," Hamilton said.
Kenergy officials ask customers to be prepared to spend 72 hours without electricity.
"If you need medical devices that run on electricity, buy a generator or make arrangements in advance for an alternative place to stay during a severe outage," Hamilton advised.
For more information on how to prepare for severe weather, visit Kenergy's "First 72 is on You" information page at http://tinyurl.com/kthyedm.
