Marion Auto Body owner and operator Shannon Lain says customer service and convenience are driving forces behind an expansion project for the Moore Street vehicle repair business.
When Lain bought Marion Auto Body almost six years ago, he had plans to expand the business, but the opportunity hadn’t presented itself until recently when he bought property to extend his location eastward onto South Main Street. Lain purchased a house formerly owned by Theresa Fletcher, which burned last year.
"I've always had the idea to further expand my business," Lain explained. "It was just the matter of when, where and how. No one knows we're back here and by having a front entrance on Main Street, I'm hoping that our service will grow by 25-30 percent."
The expansion will give the shop better exposure right next to the new coin laundry and Marion Eyecare Center and across the street from Marion Pit Barbecue.
A need to keep up with advancing technology is also part of Lain's need for expansion.
"It's hard to try and keep up with rapidly-growing technology, but that's what we strive for – to provide top-notch service with up-to-date equipment,” he said.
Lain says new equipment will allow him to provide service for smart and hybrid cars.
For more see this week's printed edition of The Crittenden Press.
Pictured above is Shannon Lain in front of the body shop.
