Wednesday, July 9, 2014

Farmers Bank phone number spoofed

Officials are warning of a caller ID spoofing scheme in which a caller disguises themselves as being from Farmers Bank & Trust Co. of Marion.

A call was received by a customer of the bank earlier today in which an automated message prompted the customer to push a number on the keypad if they were interested in lowering their interest rate on their line of credit. After following the prompt, the customer was then directed to a call center.

"It was possibly from a foreign country according to the caller's accent," said Chris Cook, executive vice president of the bank.

The customer was deceived by the caller ID, which showed the number (270) 965-1820, the phone number for the loan department at the bank. Caller ID even identified the call as coming from Farmers Bank.

Marion Police Department and the bank were notified of the spoofing incident.

"It's important to never give out your personal information," warned Cook in regard to suspicious calls.